TERMS AND CONDITIONS

Raw and Real Coaching & Consulting
(Trading name of RAW AND REAL LIMITED)

Last updated: 30 January 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of this website and any services provided by RAW AND REAL LIMITED,
trading as Raw and Real Coaching & Consulting (“we”, “us”, “our”).

By accessing this website or engaging our services, you agree to these Terms.
If you do not agree, please do not use the website or services.

2. Our Role and Services

We provide independent clarity and decision-framing services
for directors and senior leaders.

Our services are designed to help directors understand:

their current position,
how pressure may be affecting decisions, and
what choices are available while options still exist.

We do not provide:

legal advice
accounting or tax advice
financial advice
compliance services
implementation, fixing, or representation

You remain fully responsible for all decisions made before,
during, and after any engagement.

3. Website Use

You must be at least 18 years old to use this website.

You agree to use the website lawfully and not in a way that interferes with others’ use or breaches any applicable laws.

Information on this website is provided to explain our role and approach only.
It does not constitute advice of any kind.

4. Engagements and Agreements

Where you purchase or enter into a paid service, that engagement
will be governed by:

these Terms, and
a specific Engagement Agreement or acceptance page applicable to that service.

In the event of any inconsistency, the Engagement Agreement will prevail.

5. Fees, Currency, and GST

All prices are stated in New Zealand Dollars (NZD) unless otherwise specified.

Fees are exclusive of GST, which will be added where applicable.

Payment is required in full before services commence,
unless otherwise agreed in writing.

6. Refunds and Cancellations

Due to the professional and preparatory nature of our services:

Fees are non-refundable once an engagement has commenced.
An engagement is considered commenced once payment is received and intake or preparatory work begins.

Nothing in this section limits any rights that cannot be excluded
under New Zealand law.

7. Intellectual Property

All website content and service materials - including text, documents, templates, and summaries - are the property of RAW AND REAL LIMITED unless otherwise stated.

You may not copy, reproduce, distribute, or use our materials for commercial purposes without prior written consent.

8. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for the content, accuracy, or practices of those sites.
Accessing third-party sites is at your own risk.

9. Disclaimers

Our services and website content are provided on an “as is” basis.

We make no warranties that:

information will be complete or error-free, or
engagement outcomes will be achieved.

Clarity does not guarantee outcomes.
Responsibility for decisions remains with you.

10. Limitation of Liability

To the maximum extent permitted by New Zealand law:

Our liability is limited to the fees paid for the specific service giving rise to the claim.
We are not liable for indirect, consequential, or economic losses, including loss of profits or opportunity.

11. Indemnity

You agree to indemnify and hold harmless RAW AND REAL LIMITED and its directors, officers, and employees against any claims arising from:

your use of the website,
your breach of these Terms, or
decisions you make based on the services provided.

12. Privacy

We collect and use personal information in accordance with our Privacy Policy, which forms part of these Terms.

13. Governing Law

These Terms are governed by the laws of New Zealand.

Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

14. Changes to These Terms

We may update these Terms from time to time.

The current version will always be available on this website.
Continued use of the website or services constitutes acceptance of any updates.

15. Contact

If you have questions about these Terms, please contact:

Email: admin@rawandreal.co
Company: RAW AND REAL LIMITED
Location: New Zealand