PRIVACY POLICY

Raw and Real Coaching & Consulting
(Trading name of RAW AND REAL LIMITED)

Effective date: 30 January 2026

1. Our Commitment to Privacy

Your privacy matters to us.

RAW AND REAL LIMITED (“we”, “us”, “our”) is committed to protecting personal information and handling it responsibly and lawfully.

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

visit our website (www.rawandreal.co), or
engage with our services.

By using our website or services, you agree to this Privacy Policy.

2. The Information We Collect

We only collect personal information that is reasonably necessary for our work.

This may include:

Name
Email address
Phone number
Business or entity details
Payment and billing information
Information you voluntarily provide through enquiry or intake forms
Basic website usage information (such as IP address and browser type)

We do not collect unnecessary personal data.

3. How We Use Your Information

We use personal information to:

respond to enquiries
assess suitability for our services
provide and deliver agreed services
manage billing and payments
meet legal and regulatory obligations
improve how our website and services operate

We do not use your information for unrelated purposes.

4. Confidentiality and Discretion

We understand that directors engage with us during periods of pressure.

Information shared with us is treated with care and discretion and is only used for the purpose for which it was provided.

We do not publish, sell, or trade personal information.

5. Email and Communications

If you contact us or opt in to receive communications, we may send you relevant updates or service-related information.

You can opt out of non-essential communications at any time by contacting us directly.

6. Use of Third-Party Providers

We may use trusted third-party service providers to support our operations, including:

website hosting
secure payment processing
email and scheduling tools

These providers are only given access to information necessary to perform their services and are required to protect your information.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and to improve functionality.

You can disable cookies in your browser settings if you prefer. Doing so may affect how parts of the site function.

8. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

No system is completely secure, but we apply appropriate safeguards consistent with the nature of our services.

9. Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to:

request access to personal information we hold about you
request correction of that information if it is inaccurate

Requests can be made using the contact details below.

10. International Visitors

Our services are based in New Zealand.

If you access our website from outside New Zealand, you acknowledge that your information may be processed in accordance with New Zealand law.

11. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on our website. Continued use of the website or services indicates acceptance of any updates.

13. Contact Us

If you have questions about this Privacy Policy or wish to request access to or correction of your information, please contact:

Email: admin@rawandreal.co
Company: RAW AND REAL LIMITED
Location: New Zealand