PRIVACY POLICY

Raw and Real Coaching & Consulting
(Trading name of RAW AND REAL LIMITED)

Last updated: 09 March 2026

1. Our Commitment to Privacy

Your privacy matters to us.

RAW AND REAL LIMITED (“we”, “us”, “our”) is committed to protecting personal information and handling it responsibly and lawfully.

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

visit our website (www.rawandreal.co), or
contact us or engage with our coaching, consulting, or training services.

By using our website or services, you agree to this Privacy Policy.

2. The Information We Collect

We only collect personal information that is reasonably necessary for our work.

This may include:

Name
Email address
Phone number
Business or agency details
Payment and billing information
Information voluntarily provided through enquiry forms, intake forms, or communications
Basic website usage information (such as IP address and browser type)

We do not collect unnecessary personal data.

2a. Information Provided Through Enquiries and Intake Forms

When you contact us, submit an enquiry, complete an intake form, or participate in a discovery or strategy conversation, you may provide information about yourself, your business, or your professional activities.

By voluntarily providing this information, you acknowledge that it may be used by RAW AND REAL LIMITED to:

assess whether our services may be suitable for you
prepare for consultations or coaching sessions
provide or deliver services if you choose to engage with us

Providing this information is optional. However, if sufficient information is not provided, we may be unable to assess suitability or provide services effectively.

Information shared during enquiries or discovery discussions is treated with professional discretion and used only for legitimate business purposes.

3. How We Use Your Information

We use personal information to:

respond to enquiries
assess suitability for our services or programmes
provide and deliver coaching, consulting, or training services
manage billing and payments
meet legal and regulatory obligations
improve how our website and services operate

We do not use your information for unrelated purposes.

4. Confidentiality and Professional Discretion

We understand that people may engage with us while managing business pressures or growth challenges.

Information shared with us is treated with care and discretion and is used only for the purpose for which it was provided.

We do not sell, publish, or trade personal information.

5. Email and Communications

If you contact us or opt in to receive communications, we may send you:

responses to enquiries
service-related information
programme updates or relevant resources

You may opt out of non-essential communications at any time by contacting us directly.

6. Use of Third-Party Providers

We may use trusted third-party service providers to support our operations, including:

website hosting services
secure payment processing providers
email, scheduling, or communication tools
document or form services

These providers are given access only to the information necessary to perform their services and are expected to protect that information appropriately.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and to improve functionality.

Cookies may collect information such as:

pages visited
device type
browser type

You can disable cookies through your browser settings if you prefer. Some parts of the website may not function fully if cookies are disabled.

8. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While no system can be guaranteed completely secure, we apply safeguards appropriate to the nature of our services and the information we hold.

9. Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to:

request access to personal information we hold about you
request correction of that information if it is inaccurate

Requests can be made using the contact details below.

10. International Visitors

Our services and operations are based in New Zealand.

If you access our website from outside New Zealand, you acknowledge that your information may be processed in accordance with New Zealand law.

11. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and recommend reviewing their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on our website. Continued use of the website or services indicates acceptance of any updates.

13. Contact Us

If you have questions about this Privacy Policy or wish to request access to or correction of your information, please contact: Email: admin@rawandreal.co
Company: RAW AND REAL LIMITED
Location: New Zealand